ProgressiveProperty Management

We asked our owners what was important to them when we started this company and we listened. Based on what they told us, we created our “4 Pillars”:

1. Total Transparency – Owners want to trust their property management company. We try to make our company as transparent and easy to understand as possible. On our website, we provide comparison charts, a map of all the properties we manage, and our contract for your review.
2. Compelling Value Propositions – Owners want to believe their property management company will perform as promised. We offer 8 Performance Guarantees to our owners at no extra cost.
3. Stellar Customer Service – The best way to understand your future experience with us is to hear from our current clients. We pride ourselves on superior customer service and openly share our Yelp and Google reviews.
4. Aggressive Pricing – If you currently manage your property yourself, the cost may be your time. We understand that management fees can impact net profit, which is why we price as aggressively as possible through centralized operations and local Property Managers.

We don’t just promise to perform, we guarantee it. We offer 8 Performance Guarantees so that if we don’t perform as promised, we pay a financial price.

1. Better Tenant Guarantee – If a tenant we place in your rental does not abide by the terms of the contract within the first year, we will secure the next tenant at no cost to you.
2. Payment Guarantee – If a tenant does not pay their rent as agreed, you don’t pay our monthly management fee. We are only paid when you are.
3. Service Guarantee – If we don’t mail or wire your monthly proceeds within five business days of receipt of rent, we will waive that month’s management fee.
4. Response Guarantee – If an owner or tenant calls, texts, or emails us, we will respond within 24 hours or waive that month’s management fee.
5. Fee Guarantee – If you can find a lower management fee in writing, we will match it, as long as the other firm does not charge additional fees.
6. Satisfaction Guarantee – If you are not satisfied with our service, you may cancel the contract at any time with 60 days’ notice.
7. Happiness Guarantee – If you were previously managing by owner and, after six months of our management, are not happy with our service, we will return your property and refund half of the fees.
8. Rental Guarantee – If we do not secure a qualified tenant within 21 days of marketing your rental, we will waive the first month’s management fee.

There are a few documents we will need in order to move forward with the management of your investment property. This will include a fully executed management contract and also, but not limited to, the following documents:

• Client Questionnaire Form – This form provides us with important details about the property, contact information, and other critical information needed to get started.
• W-9 – Federal regulations require us to report all rent collected on your behalf and associate it with a Social Security number or Tax ID.
• California Form 588 Waiver – If you live out of state or plan to move out of state, this waiver is required. Without it, we are obligated to withhold income on behalf of the state.
• Homeowner’s Association Rules & Regulations – If your rental is part of an HOA, we must provide tenants with the association’s rules so they can comply and avoid fines.
• Cancelled Check – We require a copy of a cancelled check so proceeds can be deposited electronically into your account each month.
• Keys – We recommend you keep one set of keys, provide one set to the tenant, and allow us to keep one set on file for emergency access.
• If Currently Occupied – If the property is currently rented, we will need a copy of the existing lease agreement along with the tenant’s contact information.

Once you have signed and completed the necessary paperwork, we will set up an appointment at your earliest convenience to view your property and conduct the initial inspection of your rental.